Archive
LINKEDIN
Photo credit: iStock/monkeybusiness
February 5, 2018 |
:::

Diversity Managers: 10 Key Job Skills, Salary, and Required Education

:::

Managing a diverse workforce has become vital in a globalized business world. Diversity Managers and human resources professionals with related skills are in demand. According to Tech Republic:

While chief diversity and equality officers were rare a decade ago, today, about one in five Fortune 1000 companies have one. Airbnb, Dropbox, Pinterest, and Twitter have all filled diversity manager positions [Sept. 2016 – Sept. 2017].

The median salary for diversity managers is $77K a year and higher for leadership positions: sometimes called Diversity VPs, Diversity Recruiting Managers, or Diversity and Inclusion Officers.

Helping put an end to cultures of white privilege, sexual harassment, disability, and religious discrimination can be part of the motivation that brings people to this career. For many, a diversity management career is part of a larger passion to demonstrate the positive effects of ethical human resource practices on company outcomes. The field is dynamic and constantly changing. Managing Gender Transition in the Workplace is the most recent frontier in ensuring safety and equality among workers. For many, a diversity management career is part of a larger passion to demonstrate the positive effects of ethical human resource practices on company outcomes.

10 Diversity Job Skills

To be successful in this field, management-level diversity experts have to apply these 10 key job skills.

1. Recruiting

To succeed against global competition, companies must look beyond their own local areas and national boundaries for key resources and new markets. Globalization represents a tipping point for diversity company practices. According to Dr. Marianne Koch, Chair of GGU’s Human Resources degree programs, recruiting an international team or coordinating with an office in, say, Mumbai or Dublin, Ireland, is an important contribution a diversity manager can make.

This offshoring is also affecting the development of HR software. CIO’s senior writer contributed an excellent article on how human resource software startups, such as Jopwell, are promising that their solutions will help release pent-up diversity resources in the job market and let companies reap the business benefits of a diverse workforce. Public recognition of a company’s commitment to diversity can attract more candidates, in the case of top-ranked EY and second-place Kaiser Permanente, which is led by African-American and GGU Graduate Bernard J. Tyson.

2. Implementing a Diversity Initiative

Managing diversity requires a well thought out plan, crafted to fit specific organizational needs and conditions. The Society for Human Resource Management (SHRM) describes the main phases of a diversity initiative as data collection, strategy-design to match business objectives, implementation, evaluation, and continuing audit of outcomes. For example, the Chief Diversity and Inclusion officer at SAP developed a three- to five-year corporate diversity strategy, focusing on, “gender intelligence, generational intelligence, cultures and identity, and differently-abled or disabled people.”

3. Data-Driven Practices

“For human resources professionals, data-driven results get the attention of the C-Suite,” says Dr. Koch. “It is a must for executive-level diversity experts.” Ji-A Min, head data scientist for Ideal.com, a company bringing AI to human resources software, says that the mandate for a diversity or equality officer is to “identify quantifiable, measurable diversity KPIs…for example… [to] equalize the pay between male and female employees of the same tenure, level, and performance within three months [and] demonstrate the ROI of workplace diversity by linking diversity data to business outcomes such as increased revenue.” Software solutions such as Payscale promise retention outcomes from data-driven salary management and can be used to analyze a diverse workforce. A Diversity Manager who can demonstrate quantitative results will be a step ahead of the competition.

 4. Communication

By many accounts, communication is the number-one skill needed in business, and this is particularly true in diversity management. This is a matter of language, nonverbal communication, personal physical space, religious convictions, or sexual or gender identity.

5. Leadership and Management

Diversity Managers have increasing responsibility and are often brought in at the VP level. Dr. Koch says: “Leading a diverse workforce requires knowledge of who one’s workers are and how they perceive themselves and want others to acknowledge them. An awareness of these things will bring out the best in the workforce as workers feel accepted and legitimate. It sets the tone, as well, for a culture of inclusion and respect.”

6. Training

Many companies choose to implement Learning and Development programs online. One sophisticated option is Law Room, which goes beyond a dry webinar or PowerPoint presentation and includes video scenarios–and invites trainees to reflect on what they have seen. It also dives into the complexities of reacting to a report of harassment that is consistent with the law and the experience of the reporting party. Live training opportunities are abundant in the San Francisco Bay area including the well-established Paradigm Consulting Group that provides ethics and compliance training.

7. Counseling and Advising

Interpersonal — sometimes included among “soft” skills — are in high demand for this career. Job sites such as Glassdoor and LinkedIn often list “counseling” and “advising” as necessary skills. Transitions are unsettling, and those of the old guard may need help adjusting their attitudes, behaviors, and practices to the newly diverse workplace. At the same time, new entrants into the workforce need support and encouragement. In fact, implementing Diversity Mentoring programs, according to Scientific American, can be one of the most successful ways to increase the amount of African-American, Latino / Latina, Asian (female and male), and white female managers at an organization—potentially by almost 40 percent.

8. Knowing the Law

Legal and regulatory changes happen every year at the federal, state, and even local levels. In California, new 2017 regulations regarding transgender identity and expression include staff training. Companies with the best of intentions can still fail to meet their legal obligations unless they monitor changes and plan how to put them into practice.

9. Knowing One’s Prejudices

James Wright, a Diversity and Inclusion Strategist, lists self-awareness as one of the Five Things to Know before Building a Career in Diversity and Inclusion. “Bias is a part of the human anatomy,” he says, citing the book Blindspot: Hidden Biases of Good People as valuable research.

10. Responding to Innovation

Innovation is often listed as a competency for Diversity Managers because they need to keep up how work is accomplished in a changing world — and how a diverse workforce is deployed to support strategic goals. Dr. Koch even gives the examples of working side-by-side with R2D2-like “nurses” that bring patients meds or the electronic sentinels at the new Amazon Go stores.

What education is needed?

Certificates and boot camps are always an option for getting your feet wet, but for executive or management positions, a master’s degree in human resources is often required.

 

Leave a Reply

Your email address will not be published. Required fields are marked *

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

GGU invites you to join us tomorrow for the debut of “GGU Presents,” an exciting new series of web-based events and content sure to generate discussion, stimulate ideas, and tickle your brain. Programming will showcase a gamut of speakers and presentations from both within and outside GGU—with a broad range of unique perspectives, talents, and stories

First up on our virtual stage is Jeffrey D. Yergler, D.Min., Ph.D., Associate Professor of Management and Department Chair at GGU. He’ll explore the effect that our current “season of disruption,” and the change of this magnitude, can have on our own sense of stability and well-being.

Thursday, April 9, 11 a.m. to Noon.

Then it's Marcia Ruben on Friday with: "Volatile Times for Leaders: Here's Your Action Plan."

You can register for those two live events and find the lineup for the next several speakers here: www.ggu.edu/about-ggu/ggu-presents.
... See MoreSee Less

GGU invites you to join us tomorrow for the debut of  “GGU Presents,” an exciting new series of web-based events and content sure to generate discussion, stimulate ideas, and tickle your brain. Programming will showcase a gamut of speakers and presentations from both within and outside GGU—with a broad range of unique perspectives, talents, and stories

First up on our virtual stage is Jeffrey D. Yergler, D.Min., Ph.D., Associate Professor of Management and Department Chair at GGU. He’ll explore the effect that our current “season of disruption,” and the change of this magnitude, can have on our own sense of stability and well-being.

Thursday, April 9, 11 a.m. to Noon.

Then its Marcia Ruben on Friday with: Volatile Times for Leaders: Heres Your Action Plan.

You can register for those two live events and find the lineup for the next several speakers here: http://www.ggu.edu/about-ggu/ggu-presents.

Hi, I'm Toygar Koktuna, an international student from Turkey in the MBA, Business Analytics program and a student worker at GGU.

Going into my 5th week in quarantine, I’m getting used to doing everything from home. I work remotely Monday through Wednesday. After preparing breakfast and an Americano, I move to my desk, my workspace for work and school. Seeing my co-workers during our Monday team meeting helps me stay integrated and motivated.

During the rest of the week, I distribute my time among assignments, housework, and free time. Stretching in the morning really helps me stay balanced. I also play board games and PlayStation with my girlfriend, and we take the dog for walks. When my family and friends are awake in my home country, Turkey, we Facetime over virtual coffee. I think all of us are coming up with new ways of staying happy, and this period enables us to have time for the things we couldn’t do before and helps us discover new things we like. Stay safe, everyone!

GGU's summer term will be 100% online. Learn more about our degrees and certificates today: ow.ly/RWYt50z9ef1
#PeopleOfGGU
... See MoreSee Less

Hi, Im Toygar Koktuna, an international student from Turkey in the MBA, Business Analytics program and a student worker at GGU.
 
Going into my 5th week in quarantine, I’m getting used to doing everything from home. I work remotely Monday through Wednesday. After preparing breakfast and an Americano, I move to my desk, my workspace for work and school. Seeing my co-workers during our Monday team meeting helps me stay integrated and motivated.
 
During the rest of the week, I distribute my time among assignments, housework, and free time. Stretching in the morning really helps me stay balanced. I also play board games and PlayStation with my girlfriend, and we take the dog for walks. When my family and friends are awake in my home country, Turkey, we Facetime over virtual coffee. I think all of us are coming up with new ways of staying happy, and this period enables us to have time for the things we couldn’t do before and helps us discover new things we like. Stay safe, everyone!

GGUs summer term will be 100% online. Learn more about our degrees and certificates today: http://ow.ly/RWYt50z9ef1
#PeopleOfGGU

Comment on Facebook

Stay home and stay safe 😷

Hi Toygar!

Our Student Government Association is hosting an online student forum this Friday at 6pm! As we navigate through these uncertain times, this will be an incredible opportunity to learn from each other and have your questions answered! RSVP and submit questions: tinyurl.com/SGAForum20 ... See MoreSee Less

Our Student Government Association is hosting an online student forum this Friday at 6pm! As we navigate through these uncertain times, this will be an incredible opportunity to learn from each other and have your questions answered! RSVP and submit questions: tinyurl.com/SGAForum20
Video image

Comment on Facebook

Students: President Fike announced today that classes will continue all online through the summer term. Deans will be hosting webinars to answer questions. See your email for details about those. And remember, you can always stay up-to-date with our special coronavirus web site here: newsroom.ggu.edu/coronavirus/main/

Dear GGU Students,

I hope that you are doing well and staying healthy. I know that many of you are struggling to balance all of your responsibilities and determine what the next few weeks and months will look like. While we all adjust to the changing nature of our work, school, and everyday lives, I wanted to provide you with information about the Summer term, beginning May 10th, at Golden Gate University that will hopefully help you plan your educational path.

In order to provide some certainty during the ongoing public health crisis, we have made the decision to convert our summer in-person classes to distance learning in the business schools and undergraduate program. The classes will remain in these formats for the entire summer 2020 term.

Courses listed as offered in-person (SF) will primarily be delivered via Zoom technology, and students will meet at the same time each week with their class.

Courses listed as cyber courses will continue to be delivered via the eLearning platform in an asynchronous format. Students can log in when they want throughout the week to participate in course materials.

Hybrid, Web Conference and Mixed Mode courses will be delivered using a combination of Zoom and eLearning platforms, with some class sessions requiring online attendance at a specified time and date.

Students who are receiving veteran’s BAH benefits must be registered for at least one in-person, hybrid or mixed mode course at all times throughout the entire trimester (even though these courses will be converted to online mode due to the public health crisis) in order to meet the requirements for SF BAH residency for that trimester.

International students in F-1 status must continue to enroll full-time with at least two in-person courses (that will be converted to online) unless authorized for a reduced course load.

Our current understanding is that distance learning will have limited impact on the benefits or visa status of our veteran and international students, respectively, if you follow the guidelines described above. However, if you have questions about the implications of continued distance learning on your BAH or visa status, please follow up with us so that we can address your concerns.

Veterans – email VA@ggu.edu
International Students – email uac@ggu.edu
For questions about how continued distance learning might affect your financial aid, email finaid@ggu.edu.

We know that many of you came to GGU to increase the career opportunities available to you, and we recognize that you and other students have had to adapt suddenly to the current circumstances. This situation has affected colleges and universities in the U.S. and throughout the world. You have received messages from Vice President for Academic Affairs Barbara Karlin about our recent changes in grading policies during this unusual time. We want to continue to partner with you to achieve your educational and career goals. Please let us know how we can further support your success.

Thank you,

David J. Fike
President
Golden Gate University
... See MoreSee Less

Load more