On Monday, March 16, GGU closed its San Francisco building until at least April 7. This follows a decision on Monday, March 9, to have the School of Undergraduate Studies, the Ageno School of Business, the Braden School of Taxation, and the School of Accounting move their classes to a web-conference format. The law school did the same on March 12. This will stay in effect indefinitely. Below are answers to some questions related to this change, as well as helpful resources for using the Zoom web conferencing service.
We understand that many students are experiencing financial hardship due to campus closure and the impacts of COVID-19. GGU has established a COVID-19 Emergency Grant for students who have been impacted. Please visit the COVID-19 website for more information about this grant and to find the brief form that you need to complete to request funds. On the website you will also find information about additional COVID-19 financial resources for GGU students.
Quarantine Care Package
José F. Mata, L.M.F.T. This is an article which includes practical steps people can take in their day to day lives to manage the intensity of emotions at this time. It includes things like to-do lists, but also mind/body regulations to provide grounding.
Somatic Centering Practice
With Sumitra Rajkumar. 16 minute podcast that provides a time to be present in the moment and focus on the experience in your body at the moment.
Compassion in the Time of Coronavirus - Jack Kornfield - This 13-minute audio practice is a way to hold yourself and all those around you in a heart of compassion.
A Zen Master's Tips for Staying Sane During Challenging Times
An article which gives you ideas for how to structure your day in a way to enjoy the small moments, like your first cup of coffee (for some of us following this advice might be hard if we have lots of little people around!)
Staying Physically Active During Self-Quarantine
Includes basic exercises that can be done at home without equipment. Uses photos to show you what to do.
Not Losing Our Minds and Hearts When We Most Need Them: Mindfulness, Healing, and Wisdom in a Time of COVID-19
A 90-minute interview and meditation with Jon Kabat-Zinn.
How to Protect Your Mental Health During Quarantine
Very concise, simplified tips on how to stay engaged during the pandemic. Includes basic things like getting dressed, sticking to your routine, planning out your week, setting intentions, getting outside, being helpful to others, creating space (if co-habitating), etc. All in all a very quick, digestible read.
COVID Calm: Stress Management for Health Care Professionals
This is a line that professionals can call to receive support through talking to someone about their stress related to COVID-19. Seems really user friendly and accessible. Free!
Managing in the Midst of COVID-19 – Podcast by Peter Levine, Ph.D. Dr. Levine reviews some techniques to reduce stress that are very meditative and calming. He discusses the importance of staying connected to people through this time and makes the distinction "Physical Distancing" versus "Social Distancing."
COVID-19 Anxiety, Cultivating Safeness, and Polyvagal Theory - Stephen Porges, Ph.D. This interview can help you feel like you’re normal in these times, even if you're struggling. It explains how our nervous systems are on high alert due to threat, and that we need togetherness as a way to find safety and re-regulate by connecting with soft voices, friendly virtual faces, calming music, nature and yes -food.
Dear GGU Students,
I hope that you are doing well and staying healthy. I know that many of you are struggling to balance all of your responsibilities and determine what the next few weeks and months will look like. While we all adjust to the changing nature of our work, school, and everyday lives, I wanted to provide you with information about the Summer term, beginning May 10th, at Golden Gate University that will hopefully help you plan your educational path.
- In order to provide some certainty during the ongoing public health crisis, we have made the decision to convert our summer in-person classes to distance learning in the business schools and undergraduate program. The classes will remain in these formats for the entire summer 2020 term.
- Courses listed as offered in-person (SF) will primarily be delivered via Zoom technology, and students will meet at the same time each week with their class.
- Courses listed as cyber courses will continue to be delivered via the eLearning platform in an asynchronous format. Students can log in when they want throughout the week to participate in course materials.
- Hybrid, Web Conference and Mixed Mode courses will be delivered using a combination of Zoom and eLearning platforms, with some class sessions requiring online attendance at a specified time and date.
- This does not affect the law school, which has not yet made a decision on this.
- Students who are receiving veteran’s BAH benefits must be registered for at least one in-person, hybrid or mixed mode course at all times throughout the entire trimester (even though these courses will be converted to online mode due to the public health crisis) in order to meet the requirements for SF BAH residency for that trimester.
- International students in F-1 status must continue to enroll full-time with at least two in-person courses (that will be converted to online) unless authorized for a reduced course load.
- Our current understanding is that distance learning will have limited impact on the benefits or visa status of our veteran and international students, respectively, if you follow the guidelines described above. However, if you have questions about the implications of continued distance learning on your BAH or visa status, please follow up with us so that we can address your concerns.
- For questions about how continued distance learning might affect your financial aid, email email@example.com.
We know that many of you came to GGU to increase the career opportunities available to you, and we recognize that you and other students have had to adapt suddenly to the current circumstances. This situation has affected colleges and universities in the U.S. and throughout the world. You have received messages from Vice President for Academic Affairs Barbara Karlin about our recent changes in grading policies during this unusual time. We want to continue to partner with you to achieve your educational and career goals. Please let us know how we can further support your success.
David J. Fike
Golden Gate University
I’d like to reach out and try to reduce anxiety during this hectic and stressful time. We are in the midst of extreme circumstances, and most are dealing with multiple stressors and changes to our daily lives. We understand that and would like to help to minimize the potential negative impact on your educational goals.
As such, we are making the following changes to our policies for as long as this situation continues:
- For the Spring term, for those on probation, no one will be automatically disqualified as a result of their Spring grades. Should a student not meet the terms of their probation and fail to move their GPA to the requisite minimum GPA, disqualification will be considered by the dean taking into consideration all relevant facts.
- All students will be allowed to elect a grade of Credit/No Credit up through one month after grades are required to be posted. No approvals will be necessary. Students will just need to make that election by emailing your decision to firstname.lastname@example.org and provide your name, student identification number, and the course name and number for which you want to elect the credit/no credit option.
- I am encouraging our faculty to be sensitive to the situation and the challenges students may be facing in turning in work by the deadlines established at the beginning of the term. This includes being more lenient in allowing students to be awarded an incomplete so that work can be completed after the official end of the term.
For those who plan to take a course with an in-person component in the summer, our current plan is to offer that in-person component as scheduled. However, if the current “shelter-in-place" situation continues through the beginning of the summer, we will make every effort to create some in-person component towards the end of the summer.
We’ve asked many of you to be resilient over the past couple of weeks as we transition into a different educational model and move our support services exclusively online. But GGU needs to be resilient as well and acknowledge the unique demands this is placing on you. Our overarching mission at GGU has always been to help you succeed in reaching your goals—academically and professionally. And despite these uncertain and unsettled times, our commitment to that stands.
Vice President, Academic Affairs
Golden Gate University
In light of today’s shelter-in-place order for the entire Bay Area, here is an update regarding GGU operations.
University operations are continuing, including the remote learning we initiated on March 9. However, starting tomorrow (March 17), the GGU San Francisco building will be closed at least until the shelter-in-place order is lifted. Currently, the order is scheduled to run until April 7. All GGU employees will be working remotely, and students will no longer be able to access the building.
GGU is indefinitely postponing the April 25th 2020 commencement ceremony. We have not made a decision regarding the law school commencement ceremony, which happens a little later in the year.
Yesterday afternoon, the City of Oakland banned all events and gatherings for over 1,000 people through the end of March. Our commencement ceremony is held at the Paramount Theatre in Oakland, which is owned by the City of Oakland. While the current ban only goes through the end of March, we anticipate it will be extended. In order to give students some certainty and prevent them from unnecessarily purchasing plane tickets, booking hotel rooms and making travel plans, we have decided to postpone the commencement ceremony on April 25th for the School of Undergraduate Studies, Ageno School of Business, School of Accounting, and the Braden School of Taxation.
We are exploring options to celebrate all of the students who are graduating. In the next week, we will be sharing and soliciting ideas so that we can honor our students and their remarkable achievement.
When we schedule a new date for the commencement ceremony, all students who are eligible to participate will be invited to attend.
All students who have paid their commencement fee will receive a refund. If any students have concerns regarding this postponement, please direct them to email@example.com.
Will I still be in-status if my in-person classes move to online?
GGU has reported to SEVP that our classes have been moved to online. This means that F1 students will not be impacted by this decision. While the cyber sessions continue, you are required to adhere to the attendance policy listed by the instructor. Your attendance in alternative class meetings and/or discussions is required.
I am in my last term and still need to apply for OPT. Can I still do this?
You still have time to apply for OPT, but we encourage you to do so as soon as possible. Your advisor can assist you in the next steps. You can also email firstname.lastname@example.org for support.
I have an urgent matter. Can I meet a DSO in-person?
You can email email@example.com for a DSO to assist you.
I need a travel signature. How can I go about obtaining one?
As always, we encourage students to request a travel signature at least five business days in advance of any planned travel. However, we also understand that there are times when an emergency occurs and you need to travel unexpectedly. Please contact your advisor and c.c. firstname.lastname@example.org.
Can I drop-in with questions about registration?
Advisors are working remotely. You are encouraged to email or schedule an appointment to discuss registration questions.
I am receiving Monthly Housing Allowances from the VA. Will I still receive my housing allowance for courses that are all online?
The Department of Veterans Affairs (VA) advised GGU on Thursday, March 19, 2020 that new legislation has been passed allowing the VA to continue GI Bill payments uninterrupted in the event of national emergencies. The new law allows for VA to continue to pay benefits even if the program has changed from resident (in-person) classes to online classes. The new law extends the same basic allowance for housing (BAH) payments through the end of 2020, or until GGU resumes normal operation for in-person classes.
In order to provide some certainty during the ongoing public health crisis, GGU will convert summer in-person classes to distance learning. The classes will remain in these formats for the entire summer 2020 term. To meet the requirements for SF BAH residency, students must be registered for at least one in-person, hybrid or mixed-mode course at all times throughout the entire trimester (even though these courses will be converted to online mode due to the public health crisis).
It is very important to know that you are still required to attend/complete your course work in whatever educational platform your professors have chosen (remote, online, Zoom, e-Learning, Canvas, etc). Failure to do so will require us to update the VA with the last date of attendance for any given course, which could result in a debt to the VA.
For further questions about whether you will be impacted by this, please email email@example.com.
Although our physical building is closed, our student support services remain fully staffed.
- If you have questions about your schedule, your classes, or you aren’t sure who to contact, email your advisor.
- If you have questions about paying tuition or questions about your student account, you should contact student accounts at firstname.lastname@example.org.
- If you have questions about your financial aid, you should reach out to Financial Aid at email@example.com.
- If you need assistance with eLearning, please contact firstname.lastname@example.org or the support center at https://supportcenter.embanet.com/ggu/.
- If you need accommodations, or if you need to update your accommodations because of this move to Zoom, please reach out to Disability Resources and Academic Accommodations at email@example.com.
Jessica Bride, Associate Dean, Law Student Affairs, firstname.lastname@example.org
Christina Hay, Director of Law Student Affairs, email@example.com
Brett Trace, Associate Director, firstname.lastname@example.org
Maya Guerrant, Senior Program coordinator, email@example.com
Heather Varanini, Academic Achievement, firstname.lastname@example.org
The University will be communicating with you via your email address. Official University communications will be sent to your my.ggu email address. Please be sure to log into the myGGU portal to check your emails or forward your emails to your preferred email account.
Center for Disease Control – https://www.cdc.gov/coronavirus/2019-ncov/index.html
SF Public Health Department – https://www.sfdph.org/dph/alerts/coronavirus.asp
At this time, the campus is closed indefinitely in response to the Bay Area shelter-in-place order.
The libraries closed indefinitely starting on Thursday, March 12. However, students and faculty can still access library resources the following ways:
• Resources: http://www.ggu.edu/libraries/business-library
• Assistance: email@example.com
We don’t know yet. The University is monitoring the situation closely and will keep students updated through email and this FAQ website.
Instructors will be counting Zoom attendance as attending the course. At this time the attendance requirements of all courses are that students attend courses via Zoom.
Instructors will email their students invitations to join Zoom web conferences, which allows attendees to participate in classes via the Internet.
Click on the link provided in the email.
Once you click on the link, follow the prompts to download the correct Zoom desktop client for your computer and operating system.
Your Zoom Desktop Client will download. You will then need to install the client. Note that you may also download clients for IOS and Android devices.
Once you have downloaded the desktop client, you can now join the meeting.
You may have to click on the link again in the email to connect to the meeting, once you have installed the client.
The conference link information will be the same for each successive class session.
We strongly urge you to download the software and test your video and audio ahead of time. You can download the software ahead of time at this page.
Instructions on how to test whether your video works with Zoom are here.
Instructions on how to test whether your audio works with Zoom are here.
Yes, once you click the invitation link, you will be prompted to download the Zoom Desktop Client. Simply follow the prompts to download the correct Zoom desktop client for your computer and operating system. Zoom mobile apps are also available for your tablet and smart phone.
You can also download the software ahead of time at this page.
To participate by video, students will need a computer with a video camera and a microphone and speakers, or a headset. Instructions on how to test whether your video and audio work with Zoom are above.
All Zoom conference invites include a phone number that students can use to call in. If you don’t have a camera and speakers/headset, you can still watch the video/shared screen with the software on your computer, tablet or smart phone and communicate by phone through the call-in number.
Yes, again, all Zoom conferences include a phone number that students can use to call in. You will not have access to video, but you will be able hear and communicate.
No. Anyone can join a meeting using the Zoom mobile apps or desktop applications for Windows and Mac.
See the Zoom help links below. Or for individualized help, faculty and students can contact our help desk at firstname.lastname@example.org or 415-442-7070 during staffed hours.
Technical Help: GGU Help Desk
email@example.com | 415-442-7070
Monday-Thursday: 7:30 am – 10 pm
Friday: 7:30 am – 7 pm
Saturday: 8 – 3 pm
Voicemail/emails received after hours will be answered as soon as possible.
Contact Zoom Support 24×7
When GGU Help Desk support is not available
- Close all unnecessary applications while using Zoom so all processing power can be used to maximize the quality of your Zoom session.
- Pay attention to your background. Too much light behind you will make you appear as a dark figure. Also, don’t have anything behind you that may be distracting to those who are on the other side.
- To counteract back lighting, make sure you have a good source of light in front of you and behind the camera that you are using with your computer.
- Mute your audio when you are not speaking to reduce background noise during the meeting. Remember to unmute yourself when you want to speak to the class.
- Please dress for a Zoom meeting as you would for class. Also be aware of the video image you project in the meeting so as to protect your privacy.
Join a Meeting (video and step-by-step)
Join a Meeting by Phone (step by step)
Configuring Audio and Video (video)
Attendee Controls (step-by-step)
Participating in Breakout Rooms (step-by-step)
Use Annotation Tools on a Whiteboard or Shared Screen (step-by-step)
Sharing Your Screen (video and step-by-step)