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November 25, 2019 |
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Leadership Student Puts Management Theory Into Practice

Christine York was drawn to the MS in Leadership because of the program’s flexibility. What surprised her is how quickly she gained tools that helped her solve business problems.

By Jenny McKeel
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Christine York, Principal Process Excellence and Program Manager at a San Francisco biotech company, wanted to pursue an MBA but wasn’t sure which program was the best fit. She was attracted to GGU’s MS in Leadership because the curriculum emphasized hot topics—like Agile transformation and creative leadership—that reflected conversations happening at her company. The flexibility within the program convinced her the MS in Leadership was right for her.

“The fact that I could select my own concentration is what it made it a great fit for me. I was working full time while going back to school. Knowing I could tailor the program to my interests made it that much easier to make the commitment,” said Christine.

Real-World Applications

Christine found that her coursework was applicable to her role and her career. Senior leaders and executives at her company had started implementing Agile and Lean transformations as well as complex change thinking—management frameworks that help businesses thrive in a flexible, collaborative, self-organizing, fast-changing environment. Christine’s colleagues were impressed that she had the ability to teach others these same concepts.

“I was able to use the new terminology I had learned to explain to senior leadership how we would be able to succeed at solving problems where we hadn’t been able to before. That was powerful for me.”

“Some of the leaders in my organization were familiar with these concepts strategically, but they didn’t necessarily know how to implement them throughout the organization. That’s a skill set I’m able to bring. I’m able to explain how these concepts apply to our business groups. It’s one thing to send staff to a leadership development training. It’s completely different when you have someone in-house who can then help leaders and teams put these ideas into practice. That’s the value I’ve gained.”

Complex Change

In the course Leading Complex Change, Christine learned more about new approaches to organizational change. She applied new models to an ongoing challenge at work – models including Agile, which allows teams to create products in short, fast increments amid rapidly changing requirements. Within her organization, Christine’s team faced challenges related to onboarding new employees. She used the new change models to get her team to think about a multi-pronged, iterative approach to address the complex issues involved in managing this  problem.

“We can’t just spend $5 million dollars in the next 12 months on one big solution and expect it will work,” said Christine. “What I learned at GGU is if we implement a few smaller solution experiments, reevaluate, and then revise our approach – that can add more value, more quickly. Utilizing some of the new models, I was able to get a 12-month project implementation plan approved, where we are using this iterative solution approach, modifying as we learn what works and what doesn’t. What made the difference is that I was able to use the new terminology I had learned to explain to senior leadership how we would be able to succeed at solving problems where we hadn’t been able to before. That was powerful for me.”

Resilience Training

Beyond the tangible problem-solving frameworks Christine has gained, she has also learned resilience in the face of uncertainty.

“I’m able to handle a lot of changes at work better because I have a higher level understanding of business environments in disruption. I don’t get as frustrated in the face of reorganization  as I might have before. Now I know how to prepare for uncertainty. I can look at things with a new frame of mind, which has reduced my stress and allowed me to be there for other people in my professional life as well as my personal life.”

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Business Operations Analyst Chantal Sosa shares how she balances undergraduate studies at GGU with work and family demands during Covid-19.

“When I complete my classes this summer semester while working remotely and raising a family, I will realize a goal I’ve held since 2012 when I first registered for classes to earn my associates’ degree. This journey has not been easy! But when I reach the finish line it will be all the sweeter.

Meanwhile, I choose to view the shelter-in-place order as a time for my family to extend grace to each other, staying flexible and grateful. I aim to focus not on what we are losing now but how sweet life will be after covid-19. Both me and my older son would have had graduation ceremonies this year. I see his graduation day as an opportunity to express how proud we are of his accomplishments and to reassure him that this will not last forever! With my college-age son, we talk about issues he's facing: transferring, non-campus living, anything to get him talking. With my second grader, we talk about his upcoming day, create a to-do list, and print out his weekly school schedule. At the close of each day, we share our gratitude, a positive thought, song, or joke – anything to get us smiling.

I know that I serve as a living example to my children that it is never too late to earn your degree! At a time when many people are facing job losses, it’s more important than ever to achieve educational goals, so that we have the ability to knock on the doors to our future.”

Did you know you can now enroll in a new three-course Organizational Leadership and Human Skills undergraduate certificate? Learn more today: ow.ly/Lg0H50zWUi2
... See MoreSee Less

Business Operations Analyst Chantal Sosa shares how she balances undergraduate studies at GGU with work and family demands during Covid-19.

“When I complete my classes this summer semester while working remotely and raising a family, I will realize a goal I’ve held since 2012 when I first registered for classes to earn my associates’ degree. This journey has not been easy! But when I reach the finish line it will be all the sweeter.
 
Meanwhile, I choose to view the shelter-in-place order as a time for my family to extend grace to each other, staying flexible and grateful. I aim to focus not on what we are losing now but how sweet life will be after covid-19. Both me and my older son would have had graduation ceremonies this year. I see his graduation day as an opportunity to express how proud we are of his accomplishments and to reassure him that this will not last forever! With my college-age son, we talk about issues hes facing: transferring, non-campus living, anything to get him talking. With my second grader, we talk about his upcoming day, create a to-do list, and print out his weekly school schedule. At the close of each day, we share our gratitude, a positive thought, song, or joke – anything to get us smiling.
 
I know that I serve as a living example to my children that it is never too late to earn your degree! At a time when many people are facing job losses, it’s more important than ever to achieve educational goals, so that we have the ability to knock on the doors to our future.”

Did you know you can now enroll in a new three-course Organizational Leadership and Human Skills undergraduate certificate? Learn more today: http://ow.ly/Lg0H50zWUi2

5 days ago

Golden Gate University

We have a couple of great shows on tap with our GGU Presents programming next week. On Tuesday, we talk with Dr. Siamak Zadeh of GGU about the roles that big data and artificial intelligence are playing in the tracking, monitoring, and containment of COVID-19.

Then on Wednesday, for the legal minds in the house, we are thrilled to debut our McCarthy Institute Series video podcast. David Franklyn hosts Mark Puzella and Sheryl Garko from law firm Orrick for an in-depth look at the Romag Fasteners case, on which the U.S. Supreme Court issued a landmark ruling in a trademark-infringement matter last month. The ruling immediately raises the stakes for trademark infringement suits.

Two great shows in one week, both free, and a reminder that GGU is a hub of big thinkers and big ideas.

Get the low-down on all the GGU Presents programs here: ow.ly/sbLr50zTWFN
... See MoreSee Less

We have a couple of great shows on tap with our GGU Presents programming next week. On Tuesday, we talk with Dr. Siamak Zadeh of GGU about the roles that big data and artificial intelligence are playing in the  tracking, monitoring, and containment of COVID-19. 

Then on Wednesday, for the legal minds in the house, we are thrilled to debut our McCarthy Institute Series video podcast. David Franklyn hosts Mark Puzella and Sheryl Garko from law firm Orrick for an in-depth look at the Romag Fasteners case, on which the U.S. Supreme Court issued a landmark ruling in a trademark-infringement matter last month. The ruling immediately raises the stakes for trademark infringement suits.

Two great shows in one week, both free, and a reminder that GGU is a hub of big thinkers and big ideas. 

Get the low-down on all the GGU Presents programs here: http://ow.ly/sbLr50zTWFN

"GGU offers a wonderful program. They understand the working adult who is going back to finish a degree and they have a platform to support that. When I had to be away for four weeks for work, I reached out to my professors and they were so accommodating. I devised a schedule for one of my courses that would allow me complete assignments around work demands, and my professors provided wonderful support. It was a great partnership."

- Outstanding Student Award Winner Krista Zunino, BA Business '20

Did you know you can now enroll in a new three-course Organizational Leadership and Human Skills undergraduate certificate?

Learn more today: ow.ly/SGzQ50zTMZy
... See MoreSee Less

GGU offers a wonderful program. They understand the working adult who is going back to finish a degree and they have a platform to support that. When I had to be away for four weeks for work, I reached out to my professors and they were so accommodating. I devised a schedule for one of my courses that would allow me complete assignments around work demands, and my professors provided wonderful support. It was a great partnership. 

- Outstanding Student Award Winner Krista Zunino, BA Business 20 

Did you know you can now enroll in a new three-course Organizational Leadership and Human Skills undergraduate certificate? 

Learn more today: http://ow.ly/SGzQ50zTMZy

Meet Jeffrey D. Yergler, Ph.D., Professor and Chair of the Undergraduate Management Department at Golden Gate University.

"During my college years, I was driven by the question of what does it mean to be a human being? How can I help people feel esteemed, valued, confident, equipped, and empowered? That question was always important to me. Today, I'm thrilled that we've launched the BA in Organizational Leadership and Human Skills Development (OLHSD), as well as our two new undergraduate certificates exploring topics in change management and managing business relationships. These programs are designed to provide our adult learners with the leadership and relational skills they need to excel in their careers.

Because we know that employers are seeking applicants with skills and knowledge in such areas as emotional intelligence, adaptability, conflict resolution, critical thinking, and teamwork, our OLHSD programs are targeted to provide exactly what employers are looking for."

GGU's summer term is 100% online. Learn more about our OLHSD degrees and certificates:
ow.ly/wGMP50zSFX7 #PeopleOfGGU
... See MoreSee Less

Meet Jeffrey D. Yergler, Ph.D., Professor and Chair of the Undergraduate Management Department at Golden Gate University.

During my college years, I was driven by the question of what does it mean to be a human being? How can I help people feel esteemed, valued, confident, equipped, and empowered? That question was always important to me. Today, Im thrilled that weve launched the BA in Organizational Leadership and Human Skills Development (OLHSD), as well as our two new undergraduate certificates exploring topics in change management and managing business relationships. These programs are designed to provide our adult learners with the leadership and relational skills they need to excel in their careers.

Because we know that employers are seeking applicants with skills and knowledge in such areas as emotional intelligence,  adaptability, conflict resolution, critical thinking, and teamwork, our OLHSD programs are targeted to provide exactly what employers are looking for.

GGUs summer term is 100% online. Learn more about our OLHSD degrees and certificates: 
http://ow.ly/wGMP50zSFX7 #PeopleOfGGU

On our latest Back to the Baysics episode this Friday, Marc Singer chats with GGU Professor of Law Michele Neitz about her work on blockchain technology. They'll discuss blockchain's implications for the state economy and government operations, challenges for regulators, and the ethical questions it raises (and possibly resolves). Professor Neitz is a member of the California Blockchain Working Group, which is researching and documenting blockchain's potential uses, risks and benefits to state government and California-based businesses. Learn how to watch here: www.ggu.edu/about-ggu/ggu-presents ... See MoreSee Less

On our latest Back to the Baysics episode this Friday, Marc Singer chats with GGU Professor of Law Michele Neitz about her work on blockchain technology. Theyll discuss blockchains implications for the state economy and government operations, challenges for regulators, and the ethical questions it raises (and possibly resolves). Professor Neitz is a member of the California Blockchain Working Group, which is researching and documenting blockchains potential uses, risks and benefits to state government and California-based businesses. Learn how to watch here: https://www.ggu.edu/about-ggu/ggu-presents
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